Contacts
For DuPont retirees and survivors!
Use the MyInfo portal to manage information or perform transactions related to your healthcare benefits, banking information (for direct billing only), and Health and Welfare dependent/beneficiary data.
Within the MyInfo portal you will find links to important third-party websites, including DuPont Connection, Merrill Lynch (for management of your RSP account), MedCo Health Solutions (for prescriptions), and our Health Insurance providers.
MyInfo Portal and Service Center Resources
If you have any problems accessing the MyInfo portal, please call the MyInfo Service Center, Monday through Friday, 7 a.m.-7 p.m. Eastern Time at: 1-877-MYINFO4 (1-877-694-6364); if you are outside North America, call: +1 513-588-1960.
Accessing MyInfo
To access the MyInfo portal, simply click here. Please have your Personnel number ready when logging into the MyInfo portal or calling the Service Center.
Additional Information
More information about using the MyInfo portal is contained in these documents.
DuPont Connection
Use DuPont Connection to manage information related to your DuPont pension, including tax withholdings and direct-deposit information. You will also use DuPont Connection to change your address.
Use DuPont Connection to manage information related to your DuPont pension, including tax withholdings and direct-deposit information. You will also use DuPont Connection to change your address.
- 1-800-775-5955
- Hours: Monday-Friday, 8 a.m. to 5 p.m. (Eastern)
Other Contacts
- Aetna Navigator
- Dental Care - MetLife - 1-888-526-8495
- Preferred Dentist Program - DuPont Retirement Savings Plan (RSP) and DuPont Shares - Merrill Lynch - 1-877-337-5267
- Health and Wellness Sites
- Long-Term Care - MetLife - 1-888-526-8495
- Prescription Drug Program (Medco Health Solutions) - 1-800-793-8766
- Social Security Administration (1-800-772-1213)
Adobe Acrobat Reader
- To view PDF files, you will need the Adobe Acrobat Reader. Most browsers today are equipped with Acrobat, but if you cannot view these documents, a free reader is available for download.
- To save a PDF file, right-click on your mouse, select Save Target as... and save file as appropriate.