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DuPontâ„¢ Biosecurity Kit Limited Warranty

LIMITED WARRANTY FOR DuPONT™ BIOSECURITY KITS

E.I. du Pont de Nemours and Company ("DuPont") warrants to the original purchaser that the DuPont™ Biosecurity Kit will be free from defects in materials and workmanship when used as specifically provided in the enclosed Instruction Manual for a period of two years from the date of purchase.  DuPont warrants that it will, at DuPont's option, replace the affected item in the kit free of charge or refund your full purchase price of the DuPont™ Biosecurity Kit during the term of this warranty, provided you contact  DuPont at 1-800-931-3456 and that the affected portion of the kit is returned with postage pre-paid, with Product Return Number along with your proof of purchase showing the date of purchase.

This warranty applies to the original retail purchaser from the date of original retail purchase, and is not transferable.  Proof of purchase is required.  If we replace the affected portion of your DuPont™ Personal Biosecurity Kit, your warranty will run from the original Date of purchase and not from the date of receipt of replacement product. 

This warranty does not cover damage resulting from accident, misuse, disassembly, abuse, or lack of reasonable care of the product.  Nor does it cover uses not in accordance with the enclosed Instruction Manual, or events and conditions beyond DuPont's control, such as Acts of God (fire, hurricanes, etc.).  It does not apply to retail stores, service centers, or any distributors or agents.  This is the only express warranty made by DuPont for the DuPont™ Biosecurity Kit.  No one other than DuPont is authorized to make any warranty or promise with respect to the DuPont™ Biosecurity Kit.  No terms or conditions other than those stated herein or provided by law, and no statement or representation made by any third party, such as a retailer, shall bind DuPont unless made in writing and signed by an authorized employee of DuPont.

DUPONT LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED, AS DUPONT CHOOSES, TO REPLACEMENT OF THE PRODUCT OR REFUND ONLY.  EXCEPT AS PROVIDED HEREIN, DUPONT SHALL NOT BE LIABLE FOR ANY LOSS OR FOR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE LOSS OF USE OF THE PRODUCT OR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.   SOME STATES, PROVINCES, OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION TO TWO YEARS.  SOME STATES, PROVINCES, OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.  THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE, PROVINCE TO PROVINCE.  THIS WARRANTY IS NOT A PERFORMANCE CLAIM.

If you believe DuPont has not performed as stated in this warranty, you may submit a request for further consideration to the organization listed below. You should make any such request in writing requesting such dispute resolution, and identifying yourself, DuPont, the product, the alleged defect, and the remedy you seek to this address:

International Institute for Conflict Prevention & Resolution ("CPR")
575 Lexington Avenue, 21st floor
New York, New York 10022
Phone: +1.212.949.6490
Fax: +1.212.949.8859
Info@cpradr.org

Upon receiving your dispute resolution request, CPR will notify DuPont and ask for a response to your complaint. If DuPont disagress with your claim or complaint, CPR will arrange for informal dispute settlement between you and DuPont.

YOU MAY NOT FILE SUIT AGAINST DUPONT UNDER THE MAGNUSON-MOSS WARRANTY ACT UNTIL YOUR CLAIM HAS BEEN SUBMITTED TO CPR FOR INFORMAL DISPUTE SETTLEMENT AND A DECISION HAS BEEN REACHED, OR YOU HAVE WAITED 40 DAYS FOR A DECISION FOLLOWING YOUR SUBMISSION OF A REQUEST FOR DISPUTE RESOLUTION, WHICHEVER COMES FIRST.