Q: Where can laminate flooring be installed?
A: One of the great things about DuPont™ Real Touch® Laminate Flooring is that you can install it over virtually any existing floor - wood, concrete, and resilient tile, vinyl sheet flooring. That means you don’t have to pull up the old floors and deal with the mess or the hassle of repairing most sub floor damage. Just make sure your sub floor is structurally sound, dry, clean and flat.

Q: I’m a DIY’er. Can I install laminate flooring myself?
A: Yes. Installation instructions are inserted in every carton of laminate flooring. You can also click here for installation instructions.

Q: Why is laminate flooring so popular?
A: The unique ability of laminate flooring to simulate the look of other flooring products, while delivering the added values of wear, stain, fade and moisture resistance, along with lower costs for preparation, material and installation, have made this product category the most rapidly growing segment of the flooring industry.

Q: How do I determine the direction in which to install my laminate flooring?
A: To decide where to begin the layout of your floor, consider incoming light. It is usually best to install DuPont™ Real Touch® Laminate Flooring with the planks running parallel to light coming in windows or glass doors. For any installation the starting wall should be as long and straight as possible.

Q: What kind of blade is best to use in my hand saw or power saw for installation?
A: A diamond blade is recommended for installing DuPont™ Real Touch® Laminate Flooring.

Q: How should I clean and maintain my laminate floor?
A: Vacuum with a soft brush or wipe with a slightly damp mop. Do not soak floor or use strong detergent cleanser. To remove stains, use a mild non-abrasive cleanser. Floor mats are recommended at all exterior doorways.

Q: Where can I find warranty information about the product?
A. 30 Year limited warranty is provided to the original purchaser of the product. Click here to view warranty information.

Q: If my question is not listed here, how can I get an answer?
A: Please contact 1-877-438-6824. 

Q: Can I install my product the same day it is purchased?
A. No, the floors must be acclimated before installation.  To acclimate, place the unopened cartons of planks flat on the floor in the room where they will be installed, at least three feet away from outside walls and heating/air conditioning vents for 48-96 hours prior to installation.  Acclimation time should be increased in extremely cold or extremely hot climates.