First Line Customer & Equipment service may eliminate the need for on-site trouble shooting. 80% of the calls are solved through this department.
A simple phone call allows DuPont engineers to understand the issue and diagnose the defective components. The technician performing an on-site visit will come to you with a clear understanding of the equipment issue and required spare parts to perform the task.
Please find below the Customer & Equipment Service 1st line contact numbers
Central Europe, Central Eastern Europe, Africa
View Countries
Central Europe
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> Austria
> Belgium
> Denmark
> Finland
> Germany
> Iceland
> Luxembourg
> Norway
> Sweden
> Switzerland
> The Nederlands
Central Eastern
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> Albania
> Bulgaria
> Croatia
> Cyprus
> Czech Rep.
> Estonia
> FYR Macedonia
> Hungary
> Latvia
> Lithuania
> Malta
> Moldova
> Montenegro
> Poland
> Rumania
> Serbia
> Slovakia
> Slovenia
Africa
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> Angola
> Botswana
> Kenya
> Madagascar
> Mauritania
> Mozambique
> Namibia
> Nigeria
> Senegal
> South Africa
> Zimbabwe
Phone - Equipment Service: 0180 5000 157
Phone - Customer Service: 0180 500 5938
Fax: 0180 500 5939
E-mail: Customer-Service.Central@dupont.com UK, Ireland E-mail: Customer-Service.UK@dupont.com
Italy, Greece E-mail: Servizio-Clienti.Italia@dupont.com
France E-mail: Service-Clients.France@dupont.com
Ibérica E-mail Servicio-al-Cliente.Iberica@dupont.com
TMEA (Turkey, Middle East & Northern Africa)
View Countries
> Algeria
> Bahrain
> Egypt
> Irak
> Iran
> Israel
> Jordan
> Kuwait
> Lebanon
> Lybia
> Morocco
> Oman
> Pakistan
> Qatar
> Saudia Arabia
> Syria
> Tunisia
> Turkey
> U.A Emirates
> Yemen
Phone: Salim Ceylan Tel: +90 2123400400
E-mail Salim.Ceylan@tur.dupont.com
Eastern Europe
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> Armenia
> Azerbaijan
> Belarus
> Georgia
> Kyrgyzstan
> Russian Federation
> Tajikistan
> Turkmenistan
> Ukraine
> Uzbekistan
Phone: Dmitry Strukov Tel: +7 4957974756
E-mail Dmitry.Strukov@rus.dupont.com
