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Frequently Asked Questions 

How do I verify the status of a payment?

DuPont has implemented a new webiste that allows our vendors to self serve the retrieval of informaton regarding the status of their invoices with DuPont. Learn more about .


Who do I call when I have a question? 
For general questions regarding Purchasing policies, or contract implementation issues, suppliers should contact their Regional Purchasing representative. For Transactional questions, suppliers should contact their service center.


For Suppliers supplying to DuPont sites in the U.S. and Puerto Rico:


  • For questions or issues regarding payment of invoices contact DuPont Accounts Payable at (615) 847-6920 or via e-mail at

  • For questions or issues regarding purchase order status, invoice discrepancies or other transactional related inquiriescontact either the Wilmington Service Center at 1-866-945-8287 or the DuPont Service Center India at 1-888-325-8964

If you are a buyer, client, or supplier and are unclear about where to direct your inquiry please contact our DuPont Corporate Information Center at 800 441-7515 .

I am a local supplier. Do I have an opportunity to supply to DuPont? 

Yes. DuPont bases its relationships with suppliers on how well the supplier meets existing needs and how well they can fulfill future strategic goals.

Does DuPont only operate with global suppliers?

No. DuPont will conduct business with suppliers who are globally competitive and who will provide the lowest long-term cost of ownership.


Where can suppliers find information on DuPont and REACH? 

REACH, a chemicals management policy, stands for the Registration, Evaluation and Authorisation of Chemicals.

For more information please visit DuPont and REACH Supplier Information.