Can DuPont™ Water Filters really improve my water's taste and quality?
Why is Microban® product protection so important on water filters?
How do DuPont™ Water Filters compare to other brands of water filters?
What are the 4 Phases of Protection & of Filtration?
Which replacement cartridge should I use for my DuPont™ Water Filter?
How does filtered water compare to bottled water?
How do I know if my drinking water is safe?
Is the replacement cartridge recyclable?
When I install a faucet water filter, will the water flow at the same rate?
How long does it take to fill my water pitcher?

• Can DuPont™ Water Filters really improve my water's taste and quality?
  Yes. DuPont™ Water Filters have been independently certified to reduce specific toxic chemicals such as pesticides and herbicides. In addition, the filters contain patented filter media, which is superior at reducing selected contaminants including heavy metals like lead and mercury. This reduction in contaminants results in improved water quality, taste and odor.

• Why is Microban® product protection so important on water filters?
  Microban® protection works continuously to help keep filter surfaces clean and provides protection that lasts the useful life of the product. The presence of Microban®   technology in the filter components is not intended to purify drinking water, or prevent disease, but to fight the uncontrolled growth of bacteria on the filter itself, which could adversely affect the filter life and performance.

• How do DuPont™ Water Filters compare to other brands of water filters?
  DuPont™ Water Filters feature top quality products with improved technologies in antimicrobial product protection and contaminant reduction at affordable prices.  Our proprietary ingredients reduce heavy metals without sacrificing the filtration capacity.

• What are the 4 Phases of Protection & of Filtration?
  Phase 1:   Proprietary ingredients reduce lead and mercury.
  Phase 2:   High quality carbon reduces chemical corruption and improves taste.
  Phase 3:   Sediment reduction clarifies the water.
  Phase 4:   Patented antimicrobial technology protects the filter.

• Which replacement cartridge should I use for my DuPont™ Water Filter?
  For best results, DuPont™ Water Filters and Replacement Cartridges are color-coded to allow you to easily match your water filter with the correct replacement cartridge. There is a colored banner on the front of the faucet mount and pitcher water filter box that matches the colored banner on the front of the box for the corresponding replacement cartridge. The important thing to remember about DuPont™ Water Filters and Replacement Cartridges is that they are interchangeable. Any DuPont™ Faucet Mount Replacement Cartridge fits any DuPont™ Faucet Mount Water Filter and any DuPont™ Pitcher Replacement Cartridge fits any DuPont™ Pitcher Water Filter.
  

  NOTE: Filter cartridge replacement is essential for these products to perform as represented.  Please follow all recommended guidelines for filter cartridge replacement. 

• How does filtered water compare to bottled water?
  Less Expensive: In a direct gallon-for-gallon price comparison, filtered water is a fraction of the cost of bottled water.
  Reduce Waste: Filtered water reduces waste; instead of disposing bottle after bottle, you only dispose the self-contained filter cartridge.  For example, a 200-gallon DuPont™ Faucet Mount Water Filter Cartridge replaces more than 1200 20-oz water bottles; bottles that may otherwise end up in landfills.  Using filtered water at home helps reduce the need for the 41 billion plastic bottles sold every year.
  Certified: Not all bottled water is the same. You don't always know the source of bottled water and you may not even know if it has been tested or certified. DuPont™ Water Filters have been independently tested and certified to reduce contaminants, and as a result help to improve the taste and quality of your water – all within the convenience of your own home.
  Convenient: Unlike bottled water, DuPont™ Water Filters allow you to conveniently enjoy quality, great tasting water directly from your faucet or refrigerator.

• How do I know if my drinking water is safe?
  Consult your local water provider for actual water quality reports or if you have a well, have your water tested by a qualified water testing laboratory. For more information about a qualified laboratory in your area, contact your state health department or call the EPA Safe Drinking Water Hotline (800-426-4791). You can also purchase home water analysis kits from home improvement, hardware and do-it-yourself stores. 
  

  NOTE: DuPont™ Water Filters are not designed to purify water.  Do not use DuPont™ Water Filters with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the water is filtered.

• Is the replacement cartridge recyclable?
  The water filter cartridges are not recyclable.  By using a DuPont™ Water Filter, you are reducing waste and making a more positive impact on the environment.  For example, a 200-gallon DuPont™ Faucet Mount Water Filter Cartridge replaces more than 1200 20-oz water bottles; bottles that may otherwise end up in landfills.  Using filtered water at home helps reduce the need for the 41 billion plastic bottles sold every year.  

• When I install a faucet water filter, will the water flow at the same rate?
  Filtered water will flow at a noticeably slower rate than unfiltered water, because the filter media restricts the flow of the water.  This restriction helps the filter trap unwanted contaminants.  The slower flow rate allows the water more time to come in contact with the filter, thus optimizing the water treatment as the water flows through the carbon filter media and other contaminant-reducing additives.  For this reason, it is suggested that consumers use filtered water for both drinking and cooking.

• How long does it take to fill my water pitcher?
  DuPont™ Pitcher Water Filters will take approximately 5 – 8 minutes to fill.  This time may vary depending upon how well the cartridge was soaked before installation, how old the filter cartridge is, and the temperature of the water.